Germana Heritage 10 Year Old Cachaca 700ml

What payment methods do you accept?

Currently, we accept Visa, Master Card and American Express (AMEX).
Can I cancel or modify an order after it has been placed?

Yes, you can! We understand that circumstances may change, and you may need to cancel or modify your order. However, please note that you can only cancel or make changes to your order before it has been dispatched from our warehouse.

Once the order has been dispatched, we are unable to make any modifications or cancellations.

To request a cancellation or modification, please contact our customer support team as soon as possible with your order details. We will do our best to accommodate your request, provided the order has not yet been shipped.
What is the SipSaver membership program?

The SipSaver membership is an exclusive program from Cheapest Liquor that offers you access to special member pricing and VIP deals for just $15 a month.
What benefits do I get with the SipSaver membership?

As a SipSaver member, you'll enjoy access to lower prices available only to members, along with exclusive VIP deals on a wide range of products.
Can I cancel my SipSaver membership?

Absolutely! You can cancel your SipSaver membership at any time. There's no fixed contract, so you have complete flexibility.
What if I don't use my SipSaver membership?

If you don’t use your SipSaver membership within the first 30 days, you’re eligible for a full refund. We want to ensure you're completely satisfied with the value you get.
Is there a contract or long-term commitment with SipSaver?

No, there's no fixed contract with SipSaver. You have the freedom to cancel anytime without any long-term commitments.
Can I share my SipSaver membership with family or friends?

The SipSaver membership is intended for individual use and benefits are non-transferable. However, you’re always welcome to purchase products for family and friends using your exclusive discounts!

We deliver Australia-wide (excluding certain restricted postcodes) utilising our own delivery teams for Melbourne metro and Australia Post for all other areas. Cheack to see if we deliver to your postcode here.

Delivery Rates:

Metro Areas	Regional Areas	Rural Areas - (VIC only)
$10 Flat Rate (Free Shiping for orders over $100 in Melborune Metro)	$15 Flat Rate	$22 Flat Rate

Processing Time: 1-2 days

Delivery Times:

State	Region	Standard Delivery Times
NSW	Sydney Metro	2-3 days
NSW	NSW Country	4-5 days
ACT	Canberra	3-4 days
VIC	Melbourne Metro	1-3 days
	Melbourne Metro – Next Day Delivery	Standard Next Business Day Order Cut-off Times (excluding public holidays)*: 2pm AEST/AEDT
	VIC Country	3-4 days
QLD	Brisbane Metro	2-5 days
QLD	QLD Country	3-6 days
SA	Adelaide Metro	2-3 days
SA	SA Country	3-5 days
WA	Perth Metro	4-5 days
WA	WA Country	5-8 days
TAS	Tasmania	2-4 days
TAS	Tasmania Country	3-6 days

Please note that delivery times are estimates and may vary due to unforeseen circumstances, they also exclude public holidays. We make every effort to ensure timely delivery, and we will keep you informed about any delays or changes to your delivery schedule. Kindly be aware that processing time for orders takes approximately 1-2 days before the commencement of the delivery period.

Where do you deliver to?

We deliver to a wide range of areas, including many postcodes across Australia. However, it's important to note that there are certain postcodes and areas where we are unable to deliver due to government regulations and local alcohol restrictions, as well as courier availability.

Here is a list of postcodes where we currently provide delivery services:

	Capital Cities	Major Areas	Rural Areas
ACT	Canberra 2000, 2582, 2600-2620, 2900-2906, 2911-2914
NSW	Sydney 1100, 1215-1215, 1220, 1225, 1230-1231, 1235, 1239-1240, 1291, 1300, 1335, 1340, 1350, 1355, 1360, 1405, 1435, 1445, 1450, 1455, 1460, 1465-1466, 1470, 1475, 1480-1481, 1485, 1490, 1495, 1499, 1515, 1560, 1565, 1570, 1585, 1590, 1595, 1602, 1630, 1635, 1640, 1655, 1660-1685, 1700, 1710-1730, 1750-1765, 1790, 1800-1811, 1825, 1835, 1851-1885, 1890-1891, 2000-2080, 2084-2156, 2158, 2160-2234, 2555-2559, 2563-2567, 2745-2752, 2759-2774, 2776-2777, 2890-2891	Hawkesbury River Region 2081-2083, 2157, 2159, 2753-2754, 2756-2758, 2775, 2786 Gosford 2250-2252, 2256-2263 Newcastle 2264, 2267, 2278-2310, 2315-2319, 2322, 2324, 2348-2348, 2442, 2624 Hunter Valley 2320, 2325, 2335 Coffs Harbour 2450-2452, 2454-2456 Wollongong 2500-2508, 2515-2534, 2560 Camden 2568-2574 Albury 2640-2641, 2708 Wagga Wagga 2650 Riverina 2680-2681, 2705 Katoomba 2778-2785 Orange 2800 Mudgee 2850
VIC	Melbourne 3000-3097, 3101-3138, 3140-3207, 3335-3340, 3427-3429, 3750-3753, 3765, 3787, 3800-3810, 3930, 3975-3976, 8001-8012, 8045, 8051, 8066-8071, 8102, 8111-8205, 8438, 8511, 8785, 9999	Yarra Valley 3099, 3139, 3754-3755, 3757, 3759-3761, 3763, 3766-3786, 3788-3799 Geelong 3211-3230, 3331 Macedon 3341, 3430-3442, 3458, 3756, 3758, 3762, 3764 Ballarat 3350, 3353-3357 Bendigo 3453, 3463, 3515, 3523, 3550-3551, 3555-3557 Mildura 3496-3500, 3505 Shepparton 3629-3631 Wodonga 3689-3690 Peninsula 3910-3920, 3926-3929, 3931-3944, 3977-3978, 3980-3981	VIC Outer 2648, 2715, 2717, 2731-2739, 3231-3243, 3249-3254, 3260-3294, 3300-3330, 3332-3334, 3342-3345, 3351-3352, 3358-3364, 3370-3402, 3407-3424, 3444-3451, 3460-3462, 3464-3494, 3501-3502, 3506-3512, 3516-3522, 3525-3533, 3537-3549, 3552-3554, 3558-3599, 3607-3624, 3632-3649, 3658-3688, 3691-3749, 3812-3825, 3831-3835, 3840-3904, 3909, 3921-3925, 3945-3946, 3950-3971, 3979, 3984, 3987-3996
QLD	Brisbane 4000-4022, 4029-4037, 4051-4078, 4101-4133, 4151-4179, 4205, 4300-4304, 4500-4506, 4508-4511, 4520, 9000-9002, 9005-9007, 9009-9015, 9464	Gold Coast & Tweed Heads 2485-2488, 2490, 4209-4228, 4230, 9726 Scenic Rim Redlands Coast 4025, 4183-4184, 4207-4208, 4270-4275, 4280, 4285-4287 Sunshine Coast 4507, 4512-4519, 4550-4575 Ipswich 4305-4307, 4346, 4521 Granite Belt 4375-4376, 4380-4381 Hervey Bay 4655 Mackay 4740, 4750-4751 Townsville 4810-4812, 4814-4815, 4817-4818 Toowoomba 4343-4345, 4347, 4350, 4400 Rockhampton 4700-4701, 4703 Cairns 4868-4870, 4878-4879
SA	Adelaide 5000-5025, 5031-5052, 5061-5076, 5081-5098, 5106-5127, 5131-5133, 5150, 5156, 5158-5170, 5173-5174, 5800-5800, 5810, 5839, 5842, 5950	Adelaide Hills 5134-5144, 5151-5155, 5157, 5171-5172, 5201, 5245 Barossa 5351, 5352, 5355
WA	Perth 6000-6038, 6050-6081, 6090-6090, 6100-6112, 6147-6176, 6180-6182, 6209-6210, 6800-6800, 6809-6809, 6827-6831, 6837-6850, 6865-6865, 6872-6872, 6892- 6892, 6900-6939, 6941-6979, 6981-6997	Lancelin 6041-6044 Bullsbrook 6082-6084, 6501 Pinjarra 6121-6126, 6207-6208, 6211-6214 Margaret River 6285
TAS	Hobart 7000-7019, 7025, 7030, 7050-7053, 7055, 7170, 7172	Launceston 7248-7254, 7258-7277, 7290-7292, 7300-7325 TAS Other 7020-7024, 7026-7027, 7054, 7109-7150, 7155-7163, 7171, 7173-7216, 7255-7257, 7330-7331, 7466-7470

How do I track my delivery?

We want to keep you informed every step of the way, from the moment you place your order to the time it's delivered. That's why we'll send you regular updates about your order status, including real-time driver tracking so you can follow your order and know exactly where it is. In the rare event that we experience any delays, we'll be sure to contact you and provide a revised delivery time.
Who can receive my order?

To ensure the safe and responsible delivery of alcohol, we require that the person who purchased the order be the one to receive it. When our drivers arrive to make the delivery, they will check photo identification to confirm that the recipient is 18 years of age or older. For subsequent deliveries to the same customer, if we have successfully verified the age of the recipient during the initial delivery and we believe it is safe to do so, we may leave the package unattended at the delivery address at your request. Please add your request to the 'Delivery Notes' section when checking out, providing specific instructions on where to leave the package securely.
What happens if I'm not available to receive the delivery?

If you're not available to receive the delivery, we have options to ensure you receive your order conveniently. In most cases, you can schedule a redelivery directly with the carrier service handling your package. They will provide instructions on how to reschedule the delivery at a suitable time for you. Please refer to the delivery notification or tracking information for details on how to manage the redelivery process.

For subsequent deliveries to the same customer, if we have successfully verified the age of the recipient during the initial delivery and we believe it is safe to do so, we may leave the package unattended at the delivery address at your request. If you prefer this option, please add your request to the 'Delivery Notes' section when checking out, providing specific instructions on where to leave the package securely.
Do you deliver on weekends or public holidays?

We do offer delivery on weekends and public holidays, but please note that this service is currently available only within the state of Victoria. For customers residing in other states, we do not provide weekend or public holiday delivery at this time.
Do you offer free shipping?

Yes, we’re currently offering free shipping for Melbourne metro areas on orders over $100. Let us know where we should offer free shipping next!

What is the return policy?

We want you to be completely satisfied with your purchase, so if you're not happy with your order for any reason, please contact us as soon as possible. We accept returns of unopened and undamaged items within 14 days of purchase. Please note that we are unable to accept returns of opened or consumed items, or items that have been damaged due to mishandling. If you receive an item that is damaged or defective, please contact us immediately and we'll do our best to resolve the issue. Please note that we do not refund shipping charges unless the item is defective or damaged.